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Our Mission

At Cherokee Cty RWD 13, we are committed to providing safe, high quality water services to our community, while maintaining a standard of excellence in customer service and environmental conservation. Sign up for news and alerts to get the latest information pertaining to your water service.

Bill Payment Options

Looking for the most convenient way to pay your bill? We offer a wide variety of payment options to our customers. Simply choose the option that best suits your needs... Learn more...

Conservation Tips

There are a number of easy ways to save water, and they all start with you. When you save water, you save money on your utility bills. Here are just a few ways... Learn more...

Recent News

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Changes to Billing

Happy New Year!

We are continuously making changes to our system to better serve our customers.  Your next statement will arrive soon, and it will look a little different.  All statements will be printed on standard size paper and arrive in an envelope from now on.  

If you are an online bill pay customer you will also notice a change in the online payment site.  We are confident you will like our new billing site as it provides you with more up to date information concerning your account.  It does involve a new security feature, a security code, that you will need in order to process your first payment.  It will be located on your statement or you can call the office and we can...

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How are you Weathering this Winter?

How are you Weathering this Winter?

When temperatures drop, and snow and ice threaten, there is no better haven from the cold than a cozy, warm house. However, winter weather can take its toll on a home, causing expensive damages and high utility bills. Winterizing your home can help prevent unexpected surprises, such as busted pipes, and will help with energy costs. Hopefully you were well prepared for the winter, but if you’re feeling the chill, we have some helpful tips for “weathering” this weather well.

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