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At Cherokee Cty RWD 13, we are committed to providing safe, high quality water services to our community, while maintaining a standard of excellence in customer service and environmental conservation. Sign up for news and alerts to get the latest information pertaining to your water service.

Bill Payment Options

Looking for the most convenient way to pay your bill? We offer a wide variety of payment options to our customers. Simply choose the option that best suits your needs... Learn more...

Conservation Tips

There are a number of easy ways to save water, and they all start with you. When you save water, you save money on your utility bills. Here are just a few ways... Learn more...

Recent News

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Changes to Billing

Happy New Year!

We are continuously making changes to our system to better serve our customers.  Your next statement will arrive soon, and it will look a little different.  All statements will be printed on standard size paper and arrive in an envelope from now on.  

If you are an online bill pay customer you will also notice a change in the online payment site.  We are confident you will like our new billing site as it provides you with more up to date information concerning your account.  It does involve a new security feature, a security code, that you will need in order to process your first payment.  It will be located on your statement or you can call the office and we can...

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Clean Water. Part 2.

Clean Water. Part 2.

Last month, we began our investigation of Clean Water, particularly the history of water treatment. We learned that, as a direct result of water treatment, “By the beginning of World War II, typhoid, cholera, and dysentery were, for all practical purposes, nonexistent in the United States and the rest of the developed world.” It’s not therefore surprising that the CDC calls the last century of water chlorination and treatment “one of the Ten Greatest Public Health Achievements of the 20th Century.” 

As the incredible results of water treatment became more apparent, the U.S. Public Health Service set standards for water purity, standards that have been revised over the years, as new contaminants have been identified. Modern water systems carefully monitor water throughout the treatment process for traces of chemical pollutants and microbes; they have sophisticated computerized devices capable of detecting contaminants in the parts per trillion.

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